Återbetalningspolicy

REFUND POLICY

Right of Withdrawal

In accordance with EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving your order.

How to Return

To exercise your right of withdrawal, you must contact us at info@viciousvillains.com  before returning any items. Please include your order number and the reason for return in your message.

Once we confirm your return request, you will receive instructions on how to return the product.

Return Shipping

You are responsible for the cost of returning the items. We recommend using a tracked shipping service, as we cannot be held responsible for items lost in transit.

Refund Process

Once we receive and inspect your returned item, we will process your refund within 14 days. The refund will be issued to your original payment method.

Conditions for Returns

Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Items that show signs of wear or damage will not be accepted for return.

Exceptions

Custom-made or personalized items cannot be returned unless they are defective or damaged upon arrival.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at [your email address] with photos of the issue. We will arrange a replacement or full refund, including return shipping costs.

Contact Us

For any questions about returns or refunds, please email us at info@viciousvillains.com